Journey Assistance Cards

We have a range of messages to assist passengers with hidden disabilities use our buses with confidence and remove potential conflict or upset situations that can occur on boarding the bus.

Select the most suitable card  Option Below to download and print off for your use.

These cards are not permits to travel. They are an aid to assist your journey.

On boarding the bus, present the card to the driver indicating a request for specific assistance. Your card will be accepted by all our drivers who will sympathetically deal with your assistance.

Journey Assistance Cards are also available from our Travel Shop in Fleming Way or we can send in the post if you contact our Customer Helpline on 01793 428428.

Please give me time to sit down Thank you

Driver Please let me know when we get to...

Driver I have Dementia, Please let me know when we get to ...

Please be patient, I have difficulty Speaking, Thank you

Driver, I have memory problems, Please let me know when we get to

Please speak clearly I am hard of hearing, Thank you

Please be patient, I am visually impaired Thank you

Please be patient, I have a hidden disability Thank you

Please scan my pass for me, Thank you.