SmartFare

SmartFare is a simple, convenient way to pay for bus travel without worrying about change, using our smartcard. It can be loaded with credit values of £10, £20 or £30.

How does SmartFare work?
Itís simple. When you get on the bus just place the card on the ticket machineís bullseye and ask the driver for your ticket in the usual way. You can buy a single, return or DayRider ticket using SmartFare and the cost of the ticket will be automatically deducted from the balance on your smartcard. A paper ticket will be issued with details of your journey and the amount of credit remaining on your smartcard. You must retain this ticket in the normal way as proof that you have paid your fare.

How do I top up my smartcard?
You can top up your Smartcard at any time at any PayPoint outlet in Swindon, at our Travel Shop in Fleming Way or on any Thamesdown bus. It takes only a few seconds to top up your card with £10, £20 or £30 as you prefer.

Click for PayPoint shop locator.

Will my card expire if I donít use it?
No, the value will be retained on your smartcard until it is used up.

Are there any limitations of use?
You can buy single, return or DayRider tickets on Thamesdown buses. They cannot be used on Stagecoach buses.

What happens if I lose my card?
Your smartcard can be 'hotlisted' overnight (Mondays to Saturdays) to prevent it being used by anyone else, so let us know as soon as possible. A replacement smartcard can be issued at the Travel Shop for a fee of £5. This will be loaded with the amount of credit which remained on the card at the time it was disabled.

How do I get one?
Please complete the Application Form so we can prepare your smartcard for you. You can have your smartcard sent to you by post, or can collect it from our Travel Shop in Fleming Way. Once you have your smartcard you can load it with credit values of £10, £20 or £30 at our Travel Shop, at any PayPoint outlet in Swindon, or on any Thamesdown bus.

Apply for a smartcard now >


How to use a smartcard on a Thamesdown bus

 
 
 
 
 
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